Shop with ease from the comfort of your own home, and enjoy a whole new way to purchase a new or used vehicle from Volkswagen of Waco. Our team is committed to protecting the safety and health of our customers and team members which is why we’re offering a Shop From Home Program. First, shop our extensive online inventory of new Volkswagen vehicles or our impressive selection of used and Certified Pre-Owned vehicles. Communicate with our expert sales team regarding your specific wants & needs. We will deliver your new or used Volkswagen right to your home. Follow our simple steps for a stress free shopping experience.
How to Buy a Volkswagen at Home
Communicate your wants and needs our Volkswagen of Waco sales team as you would if you were physically at our dealership.
Value Your Trade and we’ll send a KBB Cash Offer straight to your inbox.
Get Pre-Approved by using our online tools.
Have your new Volkswagen or used vehicle delivered right to your door! We can also arrange a pick-up in our new drive-through.
Benefits of Shopping with Volkswagen of Waco
If interested, communicate with our sales team to receive a virtual car tour. We’ll show you the interior and exterior of the vehicle and answer any questions you have.
We’ve made shopping from home simple by communicating to ensure every question gets answered. Complete your financing application online to save time as well!
Simple Trade-In Process
Use our online Value Your Trade tool to have us send a KBB cash offer directly to your inbox! Contact Serra Mazda Brighton with any outstanding questions you might have.
Easy Pick-Up & Delivery
Our team will deliver your vehicle to your home. If you’d prefer to pick it up, we have a contact-free drive-through to keep our customers and team members safe.
Shop From Home FAQ
When does my purchase become final?
Your purchase only becomes final once you’ve fully completed and signed all the paperwork and taken full possession of the vehicle.
How does the pick-up drive-through work?
Our pick up drive-through is similar to curbside pick up at a restaurant. Just follow our simple 4 step buying process online, and replace step 4 with pulling into our drive-through in our service lane. All of your paperwork, as well as extended warranty and various options to protect your new vehicle, will be reviewed with you ahead of time via a Zoom call with one of our financial specialists. Your client advisor will be prepared for your appointment ahead of time and will be in the service drive to greet you upon your arrival. Once you pull in, he/she will be ready for you and will assist with completing the paperwork and to answer any questions you have about your new vehicle and to help you pair your Bluetooth, set up your OnStar, and any other technological features your vehicle comes equipped with. We aim to make this a very seamless and simple experience for all of our guests.
Can I test drive the vehicle before buying?
Absolutely. Once you select the vehicle you feel fits your wants and needs, you will coordinate with one of our client advisors who will deliver the vehicle to your location for a test drive. We also offer what we call our “LIFESTYLE” test drive option, which gives you the ability to keep the vehicle overnight. this gives you the chance to see how the vehicle fits into your lifestyle without the pressure of having a sales consultant with you. However, all of our advisors are available by a phone call or text to answer any questions you have while you are enjoying your “LIFESTYLE” test drive. Please note that we have taken all the necessary precautions to ensure all vehicles are sanitized prior to delivery, and all of our client advisors are required to wear latex gloves for yours and their safety.
Will you pick up my trade-in if I choose the home delivery option?
Yes! As you’re moving through the home delivery paperwork, mention that you’d like your trade-in picked up during delivery. We are prepared to make the buying process as simple as possible. Contact us to learn more.
Do you offer virtual appointments?
Yes! If you would prefer to complete the buying process online, our sales staff will be glad to give you a video walkthrough of your chosen vehicle. Whether you would prefer to complete this video walkthrough through Facetime or Skype, our sales staff is here to help you! We will show you both the interior and exterior of the vehicle so you can feel like you’re test driving the vehicle in person.