My wife and I came by late Friday night right before VW closed because I wanted her to look at the 2021 Atlas because we were in need of a 3rd row with the 2nd row captain's chairs and Ted came out to show us everything on the vehicle and was perfectly informative, relaxed and highly educated on the vehicle we were inquiring about. He let us go for a quick test drive and we came back the following day and wrapped up the paperwork on the 2021 Atlas SEL V6 4motion. Ted was great at every step of the process and ...
We were on a long distance trip and halfway through our Audi decided to be a troublemaker. It was a “your car won’t start again after you turn it off unless you get it in” kind of situation. We were towing a boat and had the car filled with kids. We showed up at 8am on a Saturday and Mike in the service department worked us in. Thanks to their quick service we were able to get back on the road. Everyone was extremely friendly as well!!!
It's a better place to be, and the quality of the services was excellent
Moves are stress enough, but moves from different countries off the charts!Purchasing two cars....done in a couple days 4800 miles away was smooth, easy and simple! Why? Team Waco (Ted and Ralph Rickey ) are rock stars!Emails with questions and answers and video walk around to view both cars. 24 hours later, it's a wrap!In the UK until Tuesday, but checked two more things off the todo list!PS SATX will be home for us but the experience in WACO VW so far, we think will be worth the distance..... More to come!Cindi and I have our wheels. ...
Jocelyn was super helpful! I came in 30 mins before closing on a Friday and she still took the time to figure out exactly what I was looking for. She stayed way after closing and helped me some more the following day. I had already been to many dealerships by this point and she was by far the best experience I have had. She is very thorough with her job and really is fantastic. I will be recommending her to everyone I know. Thanks so much!
Working with Mike Erwin is great. He knew exactly what we needed and worked for us. Ask for Mike he won't steer you wrong.
Cory was awesome to work with and took care of us from start to finish. Such a great and amiable guy. Great experience all around and I love my new VW Atlas.
***UPDATE- Just finished buying our 5th vehicle from VW of Waco. STILL a five star experience and Mike Erwin is STILL the guy to see! Seriously, could not be any happier with the entire experience!Took my daughter in to buy a new car and couldn’t be happier with the experience. Our salesman, Mike, was knowledgeable, honest and up front through the entire process. (Ask for him, seriously) He explained everything so she could understand and even found a upgraded vehicle for her in her budget. I will definitely continue to bring my business here.
Mike and Anthony did an outstanding job helping our family find the vehicle we needed. Mike made the finance process incredibly easy and we were able to walk out in 2 hours flat. Thanks to the Waco team for your great service
Mike Erwin was awesome and and helped us find a great deal! He was great to talk to as well.
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