Mike(Erwin) went above to help me out with my car purchase. He listened to what I was looking for and gave options based on my my preferences and price range. Very satisfied with my purchase and the care and dedication he exhibited to make my experience flawless.
I bought a 2020 Jetta R Line at Waco Volkswagen recently. Casey Monroe is my sales rep. I felt Casey is the consummate professional. He has been through the Volkswagen certification program and is very knowledgeable on the features included in my package. He walked me through all of them making me feel confident about how they operate. He explained the purchase process without aggression which really made me feel like he was representing the dealership while still taking my “rules” seriously. Because of Casey’s level of professionalism, I strongly recommend if you are interested in looking at at a ...
Mike Erwin is the man to talk to. Fast effective and reliable
Great experience overall! Casey was so helpful and made sure I got in the minivan of my dreams and Garrett got my payments where I needed them to be! Everyone was so personable and welcoming. I highly recommend Volkwagen of Waco to anyone searching for a new vehicle!
Casey Monroe gave us a great car buying experience. Clear and upfront about everything. Even with us being out of state buyers, he still was able to help us throughout the whole process. Overall, a great atmosphere to purchase a car in. I highly recommend this dealership.
Casey Monroe went above and beyond to get us into our new vehicle. They made the purchasing process super easy so I didn't have to stay there all day with my kids. I definitely recommend Casey!
Great friendly place...Customer service was awesome...Thanks Hector
I was glad to see a dealership in Waco as I purchased my car in Round Rock and had to take it there for service. I got my second and third service at Waco VW and it is a class operation. Things are done on time with courteous explanations of the work done. I told the service manager he would have to go a long way to be as good as Hewlett in Round Rock and they delivered. I had a warranty job done that was completed when promised and done well. I can't say anything about buying a car ...
So far so good Mike Erwin has been fair and a great salesperson waiting on finance to get deal done.
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